Stop Losing Sales to Unanswered Questions
Your customers shop at midnight. They have questions. An AI chatbot trained on YOUR products answers instantly — converting browsers to buyers 24/7.
Sound Familiar?
"Where is my order?" on repeat
Your support team spends 40% of their time answering the same tracking questions over and over.
Abandoned carts from unanswered questions
Customers leave without buying because nobody answered their product question at 10pm.
Returns chaos
Customers don't know your returns process, leading to frustrated emails and angry reviews.
Product questions go unanswered
"Will this fit?" "Is this compatible?" — Questions that could convert, but nobody replies fast enough.
Always On
Answer product questions at 3am when your customers are shopping.
Order Tracking
Instant delivery updates from Royal Mail, DPD, DHL, and more.
Ticket Reduction
Handle the repetitive queries automatically, free your team.
Conversion Lift
Instant answers mean more completed purchases.
Try It Yourself
Test out our AI assistant for E-Commerce — see how it handles real-world queries.
Oakwood Home
AI Shopping Assistant
Try the AI Assistant
Ask questions to see how an AI chatbot can help your business.
Product Discovery
"Show me grey sofas under £500 with fast delivery"
Order Tracking
"Where is my order #12345? When will it arrive?"
Returns & Refunds
"How do I return this? Is it still in the return window?"
Payment Support
"Can I pay with Klarna? How does Buy Now Pay Later work?"
Stock Alerts
"Tell me when this is back in stock in size Medium"
Human Handoff
Complex issues seamlessly transferred to your support team.
How It Works
From your business to a live AI assistant in four steps.
Connect Your Store
Shopify, WooCommerce, Magento — we integrate with your existing platform.
Train on Your Products
AI learns your catalog, pricing, stock levels, and policies.
Integrate Shipping
Connect Royal Mail, DPD, DHL for real-time tracking.
Go Live
Deploy to your website, handle thousands of queries instantly.
Built for E-Commerce
Everything you need to automate customer support.
Product Catalog Integration
Real-time stock & pricing
Multi-Carrier Tracking
Royal Mail, DPD, DHL, UPS
Payment Support
Klarna, PayPal, gift cards
Returns Processing
Automated eligibility checks
Multi-Language
100+ languages supported
Human Handoff
Seamless escalation
GDPR Compliant
UK data processing
Zero Hallucination
Answers only from your data
Why Work With Me Directly?
Compare a bespoke AI solution with a UK-based developer against offshore outsourcing or rigid SaaS platforms.
GDPR Compliant
Data processed under UK/EU regulations, ICO compliant
Direct Contact
UK-based specialist, same timezone, no middlemen
Full Ownership
You own the code, no monthly lock-in fees
On-Premise Option
Standalone LLM for internal systems
Need Complete Data Privacy?
For internal systems handling sensitive financial or client data, I offer standalone LLM deployments that run entirely on your infrastructure. No data leaves your network — ideal for healthcare, legal, financial services, or any FCA/ICO regulated industry.
- Open-source models (DeepSeek R1, Llama 3.3 70B, Qwen3, Phi-4 mini)
- Runs on your servers or private cloud (AWS, Azure UK)
- Zero external API calls — air-gapped option available
- Fine-tunable on your proprietary data
Get Your AI Chatbot Free
We're selecting 3 e-commerce businesses for a free pilot. You get a working chatbot, we get a case study & testimonial.
Ready to Transform Your E-Commerce Business?
Frequently Asked Questions
We integrate with all major platforms: Shopify, WooCommerce, Magento, BigCommerce, Wix, Squarespace, and custom-built stores. If you have an API or product feed, we can connect to it.
We sync with your product catalog via API or feed. The AI knows your entire inventory including descriptions, pricing, variants, stock levels, and delivery times. Updates happen in real-time.
Yes. We connect with Royal Mail, DPD, DHL, UPS, Hermes, and most UK/EU carriers. Customers get real-time tracking updates directly in the chat without you lifting a finger.
Typical results: 60-80% reduction in support tickets, 15-25% increase in conversion rate from instant answers, and 90%+ customer satisfaction scores. Most clients see ROI within 2-3 months.
Maximising E-commerce Margins with AI-Driven Conversion
In the competitive UK retail landscape, the cost of customer acquisition is rising. Every abandoned cart due to a slow response at 11 PM represents lost revenue and wasted ad spend. My AI chatbots for E-commerce go beyond simple FAQ automation; they are trained to understand product relationships, stock availability, and shipping logistics. By integrating directly with platforms like Shopify and WooCommerce, the AI can guide a customer from a vague query—"I need a gift for a runner"—to a specific checkout-ready product in seconds.
Beyond sales conversion, these assistants handle the post-purchase anxiety that floods support queues. "Where is my order?" and "What is your return policy?" are answered instantly with real-time data from Royal Mail or DPD. This reduces support tickets by up to 80%, allowing your human team to focus on complex brand-building activities rather than repetitive administration. My implementations focus on zero-hallucination RAG architecture, ensuring the AI never promises a discount or a feature that doesn't exist in your store.