Your Reception That Never Sleeps
Patients search at midnight. An AI assistant answers their questions, explains treatments, and books appointments — while your team rests.
Sound Familiar?
These problems cost private clinics patients and revenue every day.
Phones ring constantly
Reception staff spend 80% of their time answering the same questions about costs and availability.
Patients book elsewhere
They enquire at 9pm, you reply at 9am. By then they've found another clinic.
Valuable time on admin
Clinical staff waste hours on appointment confirmations and insurance queries.
Inconsistent information
Different staff give different answers about treatments, costs, and wait times.
Your 24/7 Patient Assistant
An AI that knows your services, explains treatments, and books appointments — with medical safety built in.
Patient Support
Answer enquiries even at midnight.
Calls Reduced
Reception can focus on patient care.
Bookings
Instant responses convert more patients.
Saved Weekly
Per reception staff member.
How It Works
From your clinic to a live AI assistant in four steps.
Map Your Services
Define treatments, costs, and booking criteria.
Train the AI
Knowledge of your specialties, pricing, and patient pathways.
Connect Systems
Integrate with EMIS, Doctify, or your clinic software.
Go Live
Start handling enquiries 24/7 with full compliance.
Try It Yourself
This is a demo for a fictional Harley Street clinic. Ask about services, costs, appointments — see how it works.
Harley Medical Centre
AI Patient Assistant
Try the AI Assistant
Ask questions to see how an AI chatbot can help your business.
See demos for other industries
View all demo chatbotsWhat Your Chatbot Can Do
Every patient question — answered professionally and safely.
GP Appointments
"I need a same-day GP appointment"
Health Screening
"What does your executive health check include?"
Mental Health
"How do I get assessed for ADHD?"
Travel Vaccines
"What vaccinations do I need for Thailand?"
Costs & Insurance
"How much is a consultation? Do you accept Bupa?"
Clinical Handoff
Complex symptoms → speak with healthcare professional.
Built for Healthcare
Everything you need to automate patient enquiries.
Service Information
All treatments explained
Transparent Pricing
Costs & insurance
Appointment Booking
Direct diary integration
Patient Triage
Appropriate signposting
Multi-Language
International patients
Medical Disclaimers
CQC compliant responses
GDPR Compliant
NHS-grade security
Zero Hallucination
Answers only from your data
Zero Hallucination Guarantee
The biggest fear with AI in healthcare: "What if it invents symptoms or gives wrong medical information?"
Our chatbot is not ChatGPT. It uses RAG (Retrieval-Augmented Generation) — meaning it can only answer from your approved content: service descriptions, pricing, FAQs, and clinic policies that you control.
No invented medical information
If not in data, directs to clinician
Service info from your approved list
CQC-ready conversation logs
Why Work With Me Directly?
Compare a bespoke AI solution with a UK-based developer against offshore outsourcing or rigid SaaS platforms.
GDPR Compliant
Data processed under UK/EU regulations, ICO compliant
Direct Contact
UK-based specialist, same timezone, no middlemen
Full Ownership
You own the code, no monthly lock-in fees
On-Premise Option
Standalone LLM for internal systems
Need Complete Data Privacy?
For internal systems handling sensitive financial or client data, I offer standalone LLM deployments that run entirely on your infrastructure. No data leaves your network — ideal for healthcare, legal, financial services, or any FCA/ICO regulated industry.
- Open-source models (Llama 3, Mistral, Phi-3)
- Runs on your servers or private cloud (AWS, Azure UK)
- Zero external API calls — air-gapped option available
- Fine-tunable on your proprietary data
The Numbers Don't Lie
See how quickly a chatbot pays for itself in a typical private clinic.
Get Your AI Chatbot Free
We're selecting 3 private clinics for a free pilot. You get a working chatbot, we get a case study & testimonial.
Investment
Fixed project fees — you own the solution, no per-message charges.
Starter
Small clinic
- Service information
- Pricing & insurance
- FAQ automation
- Medical disclaimers
Professional
Multi-service clinic
- Everything in Starter
- Clinic software integration
- Appointment booking
- Multi-language
- Analytics dashboard
Enterprise
Healthcare groups
- Everything in Professional
- Multi-location support
- Custom integrations
- White-label options
- Priority support
Frequently Asked Questions
Common questions about AI chatbots for healthcare.
Yes. The chatbot includes medical disclaimers in all responses, never provides medical advice or diagnoses, and clearly directs patients to consult healthcare professionals. Emergency symptoms (chest pain, breathing difficulty, etc.) trigger immediate 999/A&E signposting.
We integrate with EMIS, SystmOne, Doctify, Cliniko, WriteUpp, and most UK clinic software. New appointments flow directly into your system with patient details and conversation history.
The AI is trained to recognise emergency symptoms and immediately directs patients to call 999 or go to A&E. This safety response takes priority over all other functionality. Non-urgent concerns are appropriately signposted to NHS 111 or GP consultations.
Yes. The chatbot can provide pricing for all services, explain what's included, discuss insurance coverage (Bupa, AXA, Vitality, etc.), and help patients understand payment options.
All data is processed in the UK under GDPR. Patient information is encrypted at rest and in transit, minimal necessary data is collected, and we follow NHS Data Security and Protection Toolkit guidelines. Data Processing Agreements are provided.
Yes. Integration with your clinic software shows available slots. Patients select their preferred time, provide contact details, and receive confirmation. All bookings sync automatically with your system.
The AI supports 100+ languages, explains UK private healthcare to international patients, handles different time zones for appointment booking, and can discuss payment requirements for overseas patients.
Typical timeline: 2-3 weeks for basic setup (services + FAQ), 4-6 weeks for full clinic software integration. We handle everything — you review and approve.
Ready to Improve Patient Experience?
Let's discuss how an AI chatbot can help you serve more patients and reduce admin burden. Free consultation — see real numbers for your clinic.
AI Chatbot Development for Private Healthcare — Complete Guide
The Private Healthcare Opportunity
With NHS waiting lists at record levels, more patients are exploring private options. But they expect digital convenience — research online, compare treatments, and book at their convenience.
Patient Behaviour Statistics
- 72% research symptoms online before seeking care
- 58% prefer to book appointments outside office hours
- 85% expect response within 4 hours (private sector)
- 3x higher conversion when chat is available
CQC Compliance & Safety
Healthcare chatbots require strict safety measures. Every response includes:
| Safety Feature | Implementation |
|---|---|
| No diagnosis | Clear disclaimer: information only, not medical advice |
| No replacement for consultation | Always recommends seeing a practitioner |
| Emergency detection | Immediate 999/A&E referral for red flags |
| Symptom recognition | Errs on side of caution, escalates uncertainty |
Emergency Red Flags (Automatic 999 Referral)
- Chest pain or pressure
- Difficulty breathing
- Stroke symptoms (FAST)
- Severe allergic reaction
- Loss of consciousness
- Severe bleeding
Service Types We Support
- • Orthopaedics, cardiology
- • Dermatology, ENT
- • General surgery
- • MRI, CT, ultrasound
- • Blood tests, pathology
- • Health screenings
- • Botox, fillers
- • Laser treatments
- • Cosmetic surgery
- • Implants, orthodontics
- • Cosmetic dentistry
- • Emergency care
Clinic System Integration
| System | Integration Features |
|---|---|
| EMIS | Appointments, patient records, clinical notes |
| SystmOne | Diary, patient data, referrals |
| Cliniko | Booking, patient management, payments |
| Doctify | Reviews, availability, booking widget |
Patient Intake Data Collected
- Contact details and preferred communication method
- Brief medical history relevant to consultation
- Current medications and allergies
- Reason for consultation and symptoms
- Insurance/self-pay status
- Preferred practitioner and times
Data Protection
Healthcare data requires the highest protection levels:
- UK Processing — All data stays in UK data centres
- Encryption — In transit (TLS) and at rest (AES-256)
- Access Control — Role-based, audit logged
- Retention — Follows NHS/clinic governance policies
- Subject Access — Full support for GDPR requests
Business Results
| Metric | Typical Improvement |
|---|---|
| Booked consultations | +30-45% |
| Out-of-hours bookings | +100% (new channel) |
| Admin time per enquiry | -50% |
| Patient satisfaction | +25% (immediate response) |
ROI typically achieved within 4-6 months through increased bookings and operational efficiency.