Stop Drowning in Resident Queries
Service charge questions, repair reports, Section 20 confusion — an AI handles 80% of it automatically, 24/7. Your team focuses on what matters.
Sound Familiar?
Phone lines overwhelmed
Property managers spend 60% of their day answering the same service charge questions.
Repair reporting chaos
Residents email, call, and post letters. Issues get lost, residents get angry.
Section 20 confusion
Major works notices generate floods of calls asking "what does this mean?"
Out-of-hours emergencies
Urgent leaks and lift breakdowns reported to voicemail at 2am.
Resident Support
Answer queries even at midnight.
Calls Reduced
Self-service for common queries.
Satisfaction
Instant responses = happy residents.
Saved Weekly
Per property manager.
Try It Yourself
Test out our AI assistant for Property Management — see how it handles real-world queries.
Meridian Block Management
AI Resident Assistant
Try the AI Assistant
Ask questions to see how an AI chatbot can help your business.
Service Charge Queries
"Why has my service charge increased?"
Repair Reporting
"There's a water leak in the communal hallway"
Emergency Escalation
Urgent issues → immediate contractor alert.
Manager Handoff
Complex disputes → your property manager.
How It Works
From your business to a live AI assistant in four steps.
Map Your Portfolio
Upload developments, service charges, and policies.
Train the AI
Knowledge of your blocks, contractors, and procedures.
Connect Systems
Integrate with Dwellant, Yardi, or your software.
Go Live
Start handling resident queries 24/7.
Built for Property Management
Everything you need to automate customer support.
Portfolio Knowledge
All blocks & developments
Repair Reporting
Automated logging & routing
Emergency Routing
24/7 urgent escalation
Zero Hallucination
Answers only from your docs
Why Work With Me Directly?
Compare a bespoke AI solution with a UK-based developer against offshore outsourcing or rigid SaaS platforms.
GDPR Compliant
Data processed under UK/EU regulations, ICO compliant
Direct Contact
UK-based specialist, same timezone, no middlemen
Full Ownership
You own the code, no monthly lock-in fees
On-Premise Option
Standalone LLM for internal systems
Need Complete Data Privacy?
For internal systems handling sensitive financial or client data, I offer standalone LLM deployments that run entirely on your infrastructure. No data leaves your network — ideal for healthcare, legal, financial services, or any FCA/ICO regulated industry.
- Open-source models (DeepSeek R1, Llama 3.3 70B, Qwen3, Phi-4 mini)
- Runs on your servers or private cloud (AWS, Azure UK)
- Zero external API calls — air-gapped option available
- Fine-tunable on your proprietary data
Get Your AI Chatbot Free
We're selecting 3 property management businesses for a free pilot. You get a working chatbot, we get a case study & testimonial.
Ready to Transform Your Property Management Business?
Frequently Asked Questions
Yes. The AI can break down service charge components and explain year-on-year changes based on your budget documents.
We integrate with Dwellant, Yardi, Qube, MRI, Propman, and most UK property management software.
Transforming Block Management with 24/7 Resident Support
The British property management sector is notoriously communication-heavy. Property managers often find their days consumed by repetitive queries about service charge increases, Section 20 notices, and repair updates. My AI assistants for Block Management are designed to handle up to 80% of these routine interactions automatically. By training the AI on your specific portfolio data—including leasehold terms, development-specific policies, and preferred contractors—the assistant provides accurate, block-specific answers at 2 AM as easily as 2 PM.
Emergency handling is a critical feature. The AI is trained to identify "true emergencies" like water leaks, gas smells, or lift entrapments, triggering immediate alerts to your out-of-hours contractors or duty managers. For non-urgent repairs, it collects photos and detailed descriptions, creating tickets directly in systems like Dwellant or Yardi. This ensures property managers start their day with a structured list of tasks rather than a chaotic inbox, ultimately leading to higher resident satisfaction and reduced staff burnout.