BNY's 20,000-Employee AI Army: When Wall Street Goes Full Startup Mode

BNY's 20,000-Employee AI Army: When Wall Street Goes Full Startup Mode

Ihor (Harry) Chyshkala
Ihor (Harry) ChyshkalaAuthor
|3 min read

What happens when America's oldest bank decides to move faster than Silicon Valley?

BNY Mellon just answered that question by unleashing 20,000+ employees to build AI agents through their Eliza platform. Not 200. Not 2,000. Twenty thousand people creating custom AI solutions across 125+ live use cases. This isn't adoption—it's an AI revolution wearing a three-piece suit.

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> "You don't get to 240 years without being innovative," BNY executives told Fortune, and they're backing up that swagger with serious hardware.
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The bank's multiyear OpenAI partnership is just the headline grabber. Dig deeper and you'll find something far more interesting: Eliza runs on everything. GPT-4, Google's Gemini, Anthropic, Meta's Llama, and Mistral—all managed on-premises for the paranoid security folks. This isn't vendor lock-in; it's vendor chess.

Hiral Pattanaik from BNY emphasized their unique "intellectual capital sharing" with OpenAI, going beyond mere compute resources. Translation: they're co-developing finance-specific AI that other banks will scramble to catch up with.

The NVIDIA Ace Up Their Sleeve

Here's what everyone's missing: BNY was the first major bank to deploy an NVIDIA-powered AI Supercomputer. While competitors debate AI strategy in boardrooms, BNY built the infrastructure years ago. Their five-to-six-year AI acceleration means they're not learning to crawl—they're already sprinting.

The technical implications are staggering:

  • 125+ production AI solutions already running
  • On-premises models for security-sensitive work
  • Federated learning experiments through Project Aikya with J.P. Morgan's Kinexys
  • Multi-model flexibility for hybrid workflows

Hot Take: This Is David Beating Goliath in Reverse

Every fintech startup claims they'll disrupt banking with AI-first thinking. BNY just flipped the script. They took a 240-year-old institution and turned it into the world's largest AI development team overnight.

The "AI for everyone, everywhere and in everything" motto sounds like marketing fluff until you realize what it means: every single employee can now build compliance chatbots, advanced reasoning systems, and custom agents. That's not digital transformation—that's institutional metamorphosis.

Julie Griffiths stressed their close partnership approach with providers like OpenAI, recognizing the technology's novelty requires continuous feedback loops. Smart. Most banks treat AI vendors like traditional software suppliers. BNY treats them like research partners.

The Trillion-Parameter Problem

Here's the uncomfortable truth: banks now depend on external AI giants for trillion-parameter models. BNY's multi-vendor strategy hedges this risk brilliantly, but it also signals a fundamental shift in financial services infrastructure.

When a 240-year-old bank moves faster than most startups, something seismic is happening. BNY isn't just adopting AI—they're weaponizing institutional knowledge at startup speed.

The result? Enhanced efficiency, improved client outcomes, and probably some very nervous competitors. Twenty thousand employees building AI agents isn't just impressive—it's terrifying if you're anyone else in financial services.

BNY didn't just partner with OpenAI. They built an AI factory that happens to do banking.

About the Author

Ihor (Harry) Chyshkala

Ihor (Harry) Chyshkala

Code Alchemist: Transmuting Ideas into Reality with JS & PHP. DevOps Wizard: Transforming Infrastructure into Cloud Gold | Orchestrating CI/CD Magic | Crafting Automation Elixirs