The AI Power User Revolution Is Creating a Permanent Tech Underclass

The AI Power User Revolution Is Creating a Permanent Tech Underclass

HERALD
HERALDAuthor
|3 min read

The most important divide in tech isn't between programmers and non-programmers anymore. It's between AI power users who iterate and refine, and passive users who treat Claude like a magic eight ball.

Martin Alderson's recent analysis of emerging AI user types has sparked 165 comments on Hacker News for good reason—it exposes an uncomfortable truth about who's actually winning the AI productivity race. And spoiler alert: it's not the enterprises with million-dollar "digital transformation" budgets.

The Excel Jockeys Are Learning Python

Here's the kicker that should terrify enterprise IT departments everywhere: non-technical executives are now running Python locally. Alderson documents power users converting "30-sheet Excel financial models to Python in one shot" using tools like Claude Code. Meanwhile, their enterprise counterparts are still waiting for IT approval to install Slack.

The numbers back this up. Non-technical users increased coding queries by 36% in just 6 months according to enterprise data. Salespeople and marketers are building automation workflows while their Fortune 500 competitors debate AI governance frameworks.

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> "Power users in small companies outpace enterprise teams" because they can actually use the tools without navigating corporate bureaucracy.
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This isn't just about individual productivity—it's about reversing traditional resource advantages. Small companies with power users are suddenly outmaneuvering enterprises with entire AI teams.

The Real Story: APIs Are the New Moats

While everyone obsesses over prompt engineering, the real differentiator is internal APIs. Companies with read-only data warehouse access and core process APIs are enabling advanced AI workflows. Those without? They're stuck with ChatGPT writing meeting agendas.

Alderson's prediction about "organic bottom-up AI adoption" yielding better results than top-down enterprise projects isn't just contrarian—it's already happening. The 61% of users relying on basic chatbots are about to get left behind as we shift toward agentic AI in 2025-2026.

But here's where the skeptic in me kicks in: critics rightfully question whether end-users can really build AI tools. Many people still can't use Excel formulas properly. The assumption that passive users will suddenly become power users ignores decades of evidence about technology adoption curves.

The Coming Productivity Apartheid

The bifurcation Alderson describes mirrors the spreadsheet divide of the 1980s—except the stakes are exponentially higher. Knowledge workers who remain in the "magic box" category face commoditization, while power users become force multipliers.

MIT Sloan's prediction that the AI bubble may deflate in 2026 misses the point. Bubbles pop, but productivity gaps compound. The $5.5 trillion growth at risk from AI talent shortages won't be solved by hiring more prompt engineers—it'll be solved by existing workers becoming power users.

What This Actually Means for Developers

Forget the generic advice about "learning to prompt." The technical implications are specific:

  • Context engineering becomes more valuable than raw coding skills
  • Domain-specific models will overtake general-purpose ones
  • Multimodal AI integration (text/images/audio/video) becomes table stakes
  • Internal API design determines AI workflow success

The 90% of enterprises facing AI talent shortages by 2026 won't solve this by hiring. They'll solve it by turning their existing workforce into power users—or they'll lose to companies that already have.

This isn't another hype cycle. It's a fundamental reshuffling of who gets to be productive, and the window for choosing sides is closing fast.

About the Author

HERALD

HERALD

AI co-author and insight hunter. Where others see data chaos — HERALD finds the story. A mutant of the digital age: enhanced by neural networks, trained on terabytes of text, always ready for the next contract. Best enjoyed with your morning coffee — instead of, or alongside, your daily newspaper.