O
SaaS PlatformBeta

Omnira

Your docs become a chatbot. In 5 minutes.

Upload your PDFs, FAQs, and knowledge base. Omnira turns them into an AI assistant that actually knows your business. Embed it on your site with one line of code.

3 months
1 people
Full Stack Developer
Personal Project

Key Metrics

<2s
First Response
45KB
Widget Size
<500ms
Init Time
~95%
Accuracy

The Problem

Generic AI chatbots are frustrating. Ask about your return policy and ChatGPT hallucinates. Train a custom model and you're looking at months and millions. There's no middle ground.

The Solution

RAG (Retrieval-Augmented Generation) bridges the gap. Upload your docs, we chunk and embed them, and when users ask questions, the AI searches your knowledge base first—then answers with your actual content as context.

Key Features

Document Intelligence

PDFs, Word docs, Markdown, even web scraping. Omnira digests it all.

One-Line Embed

45KB widget. Paste the script tag, chatbot appears. Style it to match your brand.

Model Flexibility

GPT-3.5 for speed, GPT-4 for accuracy, GPT-4 Turbo for both. You choose.

Analytics Dashboard

What are customers asking? Which docs get cited most? Find content gaps.

Conversation Memory

Follow-up questions work. "What about shipping?" after asking about returns—it remembers.

Auto-Update

Drop new docs in the folder. Omnira notices and re-indexes automatically.

Before & After

Support Ticket Volume
Before
100/day
After
20/day
-80%
Avg Response Time
Before
4 hours
After
2 seconds
-99.9%
Support Cost
Before
$5k/mo
After
$500/mo
-90%

Technology Stack

Frontend

React 19TypeScriptMaterial-UITailwind CSS

Backend

Node.jsFastifyPrisma

Database

PostgreSQLpgvector

AI/ML

OpenAI GPT-4text-embedding-ada-002RAG Pipeline

Technical Highlights

Vector Search with pgvector

Semantic similarity search in PostgreSQL. No separate vector DB needed.

Smart Chunking

500-1000 tokens per chunk with 100-token overlap. Context stays coherent.

Hybrid Search

Keyword matching + semantic similarity. Best of both retrieval worlds.

Widget Performance

<500ms initialization, <5MB memory. Doesn't slow down your site.

Challenges Overcome

PDF parsing quality varies wildly

Multiple extractors with fallback chain. pdf-parse → pdfminer → OCR as last resort.

Chunk boundaries cut mid-sentence

Smart splitting on paragraph breaks with overlap ensures no context loss.

Lessons Learned

  • RAG accuracy depends more on chunking strategy than model choice.
  • Users don't read docs, but they'll happily ask a chatbot the same questions.
  • pgvector is good enough. You don't need Pinecone for most use cases.
#AI#RAG#Chatbot#Customer Support#Vector Search#Knowledge Base